Adventures in Keyframes and Code

Hi DJ

Well done to you for tackling this one, is the hardest part of this design lark for sure

After reading everyones comments here I am glad I choose to avoid print and web design. Animation is easier as you dont have to quantify exact details to your client, you dont usually have to work with complicated file structures as you would with someone’s company branding/website.

To be quick, I just spend as much time as possible in a one to one basis trying to uncover the clients aspirations for the product, I then give them some reality of costs using other projects they will know as case studies. After this they usually understand cost vs 'quality'. If they understand these factors its easy to manage the project from then in.

I think having T&C’s are important in quotes but mainly to protect you from a muppet client. If you have 'managed' the client well you shouldn't need T&C’s too much.

I am trying to build a business that services clients' long term needs, that way I avoid pissing matches with details/arguments as we build a relationship of trust with clients who then get out of the loop THUS saving eveyone money.. i hope

Dom